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FAQ

Is the nail drill bit not securely attached or is there excessive vibration? Plus

Ensure it is properly secured as per the manual. Use only original or correctly sized bits. Avoid using oversized or damaged bits, as they may cause vibration.

Is the nail drill overheating during use? Plus

Please use the machine at the voltage specified in the manualOtherwise, it may overheat and damage the motor.

Is the machine stopping during use? Plus

For corded nail drills, check if the power connection is loose - For cordless nail drills, check if the battery is low or drained.

Where are the products shipped from? Plus

We operate local warehouses in France, Italy, Belgium, Spain, the United Kingdom, and the United States. Other destinations are fulfilled via our European distribution centers or international air freight.Delivery takes 3–6 business days for local warehouse countries .

Returns & Exchanges Plus

To request a return or exchange, contact our support team with your order number and reason for the request. For quality-related issues, a short video may be required.

Damaged Packages Plus

If your parcel arrives damaged, photograph the outer packaging and inspect the item. Contact us with the photos for assistance.

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