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FAQ

Which vacuum cleaner is it compatible with? Plus

Only the HA-1C100 fits perfectly!

Can it be reused? How do you clean it? Plus

Yes, reusable: just shake or blow off the dust – no need to wash it.

How often does it need to be replaced? Plus

Every 3–4 months – simple and cost-effective.

Where is it being shipped from? Plus

Shipped from our warehouses in France, Italy, Belgium, Spain, the UK and the US. Other destinations via Europe or air freight. Delivery: 3–6 working days.

Returns and exchanges Plus

For returns or exchanges, please contact customer support with your order details. Please provide a video if the item is faulty.

Damaged parcels Plus

Damaged parcel: please take a photo of the parcel and contact us.

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How do I use the replacement filter?